Use your App Username and App Password from the website's My Account, not your Discord password. Set a new App Password there if needed.
"Launcher required" / "Authentication required"
Fix
Always open modules from the Launcher, after signing in.
Signed in on a new PC and it won't work
Fix
Your account is linked to one PC. Use Reset Linked PC on My Account (once per 24 h).
Launcher asks for Visual C++ / .NET
Fix
Install what it asks for from the official Microsoft link, then reopen.
Adapter not detected
Fix
Check the connection, then ask our Discord support team.
FPS: aim does not move
Fix
Check that the adapter is connected and that Tracking activation is enabled. If needed, ask our Discord support team.
Black or frozen preview
Fix
Console HDR off and HDCP off. Close OBS and other apps using the card. Pick the right Capture device, click Refresh, then Stop → Start. For window capture, don't minimize the game.
Capture FPS much lower than set
Fix
Your card's limit (many are 60 Hz) or your monitor's refresh rate is the ceiling. Lower the resolution or close background apps.
No boxes on enemies
Fix
Right model for your game? Lower Confidence to 0.15 to test. Resolution must match the console. Enemy inside the circle?
Can't click Start: model message
Fix
Pick a model on the Models tab (model browser) first.
Lower Response factor or ADS speed a step. Move gamma toward 1.0. If Kd is visible, +0.01.
Aim too weak
Fix
Raise ADS speed in 0.2 steps, then Kp +0.05. Check Restricted % isn't too low.
Aim lets go for an instant
Fix
Hold frames 3–6.
TRACKING PAUSED won't go away
Fix
Press your Assist Pause button once. If it keeps triggering, choose a button you don't use in game.
Low Loop FPS / choppy tracking
Fix
Stop → untick Preview enabled → Start. Lower Capture FPS or resolution. Close GPU-heavy apps.
Can't change a setting
Fix
Some settings are locked while running. Click Stop first.
NBA: never releases
Fix
Check the adapter connection and your NBA settings. Ask our Discord support team if it continues.
NBA: meter not detected
Fix
Colors: Preset must match your meter. Raise Search ROI Height for high meters. Shot Meter: check the "Model:" status, then Confidence 40. Try Mask Debug.
NBA: random results
Fix
Same shot type every time, wired internet, a stable Capture FPS. In Colors try Purple/Blue and a lower Search ROI Height.
NBA: changed meter style/color in game
Fix
Update the preset, click Reset Training (Colors), and re-check your timing.